We are committed to providing you with the best possible delivery experience. Total delivery time is between 6 and 12 business days (excluding weekends and public holidays).
We deliver throughout Europe.
With every order placed, you will receive:
- A confirmation email after your purchase is approved.
- A shipping confirmation email including a tracking link for your order.
- Home delivery or pickup point: between 6 and 12 business days.
- Some items may require a delivery time longer than 12 business days (customized items), but not exceeding 45 business days.
We offer free shipping on all orders with no minimum purchase. All shipments are secure and insured.
Your order will be shipped via Colissimo or another trusted carrier. Once your package has shipped, you will receive a tracking number by email so you can follow its progress.
If you are not available at the time of delivery, your package will be left at a pickup point or in your mailbox according to the carrier’s terms.
As soon as shipping is confirmed, a tracking number will be provided to you. You can track your order directly from our website.
If you have any problem with your delivery, contact us at:
📧 Email: hello@laboutiqueducollier.com
We usually reply within 24 to 48 hours.
Orders are processed within 24 to 48 hours. If you would like to cancel your order, please contact us before it ships.
No cancellation can be made once the order has been shipped.